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web res iconKeys to Interpretive Communication

These resources illustrate effective verbal and nonverbal communication techniques used by interpreters. Click here to return to the chapter menu.


Video: The Importance of Being Inauthentic

Communication expert Mark Bowden describes the importance of body language when making first impressions at TEDxToronto.


Video: Multiple Intelligences

An interview with Harvard University Professor Howard Gardner about his theory of multiple intelligences, conducted by Edutopia in 1997.


Video: Dealing with Hecklers

David Shephard, a specialist in Neuro Linguistic Programming (NLP) and owner of Performance Partnership, discusses how to deal with hecklers.